Refund and Returns Policy
Effective Date: October 8, 2024
At Luxury Home Officee, we are committed to your satisfaction. If you are not happy with your purchase, we offer the following return and refund options:
1. Return Eligibility
- You may return your product within 30 days of receiving it.
- The product must be unused, in its original packaging, and include proof of purchase.
2. Refund Process
Once your returned item is received and inspected, we will notify you of your refund approval. Approved refunds will be processed within 7-10 business days and credited to your original payment method.
3. Non-Refundable Items
- Sale or clearance items.
- Gift cards or promotional products.
4. Return Shipping
You are responsible for the cost of return shipping unless the product was defective or incorrect. We recommend using a trackable shipping service to ensure safe delivery.